Flight delay & cancellation claims

Your flight was late. We make the airline pay for it.

Delayed 3+ hours, cancelled, or denied boarding? You could be owed up to €600 under EU261, UK261, Montreal Convention, US DOT, Canada APPR, or India DGCA rules. We handle the airline and the paperwork.

No win, no fee. You only pay if your claim succeeds.

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FLIGHT PC 261UP TO €600
Are you eligible

Four situations, one outcome

Delayed 3+ hours

Your flight landed three or more hours after its scheduled arrival time.

Flight cancelled

You were told your flight wasn't going ahead, with little or no notice.

Denied boarding

The flight was overbooked and you were bumped against your will.

Lost, delayed or damaged baggage

You may be entitled to compensation if your baggage was lost, delayed, or damaged.

The legal basis

Legislations we work under

EU261 / 2004

European Union

Covers delays, cancellations, and denied boarding for flights departing the EU or operated by EU carriers.

UK261

United Kingdom

The UK's retained version of EU261, covering flights departing the UK or operated by UK carriers post-Brexit.

Montreal Convention

International

Governs baggage loss, delay, and damage, along with delay-related claims on international flights worldwide.

US DOT Rules

United States

Covers denied boarding compensation and tarmac delay rules for flights to, from, or within the US.

APPR

Canada

Air Passenger Protection Regulations set compensation requirements for Canadian-regulated flights.

DGCA CAR Section 3

India

Civil Aviation Requirements for denied boarding, cancellation, and delay on Indian domestic carriers.

The process

What happens after you submit

GATE 01

Tell us about your flight

Flight number, date, and what went wrong. Takes about two minutes.

GATE 02

We check the law

We confirm your eligibility under EU261, UK261, Montreal Convention, or other applicable legislation.

GATE 03

We contact the airline

We submit your claim directly to the airline and handle all correspondence on your behalf.

GATE 04

We escalate if needed

If the airline ignores or rejects the claim, we escalate to the relevant regulator or consumer body.

GATE 05

You get paid

If the claim succeeds, compensation is sent to you minus our fee. If it doesn't, you owe nothing.

Common pitfalls

Why claims get rejected

01

Incomplete documentation

Missing boarding passes, booking confirmations, or baggage receipts are the most common reason claims stall or fail.

02

Late submissions

Every regulation has a time limit. Claims submitted after the deadline cannot be processed, regardless of merit.

03

Missing flight details

Without the correct flight number, date, and route, airlines cannot locate the disrupted service to process the claim.

04

Incorrect claim category

Claiming under the wrong regulation — or for the wrong type of disruption — leads to automatic rejection.

Why Peroclaim

We're Experts. Here's exactly how we work.

No padded statistics, no manufactured reviews — just a plain account of what we do and what we charge.

€0

Upfront cost. We only get paid out of compensation we actually win for you.

25%

Our fee, shown in full before you confirm anything. No surprises.

EU261 · Montreal

Claims assessed under applicable passenger rights laws — not a guess at goodwill.

Coverage

Airlines we handle

British AirwaysLufthansaRyanairEasyJetAir FranceKLMTurkish AirlinesEmiratesQatar AirwaysIndiGoAir IndiaSingapore AirlinesCathay PacificJapan AirlinesANAKorean AirMalaysia AirlinesThai Airways

Don't see your airline listed? We handle claims against all major carriers — submit your details and we'll take it from there.

Questions

Frequently Asked Questions

How do I know if my flight is eligible? +

Eligibility depends on factors such as the length of the delay, the reason for the disruption, the airline, and the route. Simply submit your flight details and we'll review your case.

How much compensation can I get? +

Compensation varies depending on the circumstances of your flight and the applicable passenger-rights regulations. The amount may differ based on flight distance, delay length, and the nature of the disruption.

What types of claims do you handle? +

We assist with claims related to:

  • Flight delays
  • Flight cancellations
  • Denied boarding
  • Missed connections
  • Lost baggage
  • Delayed baggage
  • Damaged luggage
Do I need a lawyer? +

No. We handle the claims process on your behalf and guide you through the necessary steps.

What information do I need to submit a claim? +

To get started, you may need:

  • Flight number
  • Travel date
  • Departure and arrival airports
  • Booking confirmation
  • Boarding pass (if available)

For baggage claims, baggage tags and receipts may also be helpful.

What if the airline has already rejected my claim? +

A rejection does not always mean your claim is invalid. We can review the circumstances and determine whether further action may be appropriate.

Can I claim for a flight that happened months or years ago? +

Possibly. Time limits vary depending on the laws that apply to your flight and claim. Submit your details and we'll let you know if your claim may still be eligible.

Can I submit a claim for multiple passengers? +

Yes. Claims can often be submitted for family members or other passengers traveling under the same booking.

What should I do if my baggage is lost? +

Report the issue to the airline as soon as possible and keep all baggage tags, receipts, and correspondence. This information can help support your claim.

How long does the claims process take? +

Every claim is different. Processing times depend on the airline, the complexity of the case, and the information available.

Is my personal information secure? +

Yes. We take data security seriously and use appropriate measures to protect the information you share with us.

How much does it cost to check my eligibility? +

Checking your eligibility is completely free and comes with no obligation to proceed.

About Peroclaim

We started Peroclaim for one reason.

When travel plans are disrupted, passengers are often left dealing with uncertainty, delays, and complicated claims processes. Meanwhile, airlines handle claims every day. Most travelers don't.

That's where Peroclaim comes in. We help passengers pursue compensation and reimbursement for qualifying flight disruptions and baggage-related issues through a simple, transparent process.

Why we exist

Every year, millions of passengers experience flight delays, cancellations, missed connections, and baggage problems. They lose valuable time, miss important moments, and face unexpected inconvenience and expenses.

Many passengers are unaware of their rights or don't know where to begin when it comes to making a claim. As a result, compensation that may be available often goes unclaimed. We started Peroclaim to help close that gap.

We help level the playing field

Airlines are familiar with passenger rights regulations and claims procedures. For most travelers, these rules can be confusing and difficult to navigate. Peroclaim helps simplify the process by guiding passengers through every step.

What we do

  • Flight delays
  • Flight cancellations
  • Denied boarding
  • Missed connections
  • Lost baggage
  • Delayed baggage
  • Damaged luggage

What we stand for

01

Simplicity

Claims shouldn't require hours of research and paperwork.

02

Transparency

You'll always know what information is needed and where your claim stands.

03

Expertise

We understand passenger rights and airline claim procedures.

04

Persistence

We stay committed to helping passengers navigate the process from start to finish.

Our mission

Compensation should be straightforward, transparent, and accessible.

To help passengers understand their rights and pursue the compensation they may be entitled to when travel doesn't go as planned.

At Peroclaim, we believe claiming compensation should be straightforward, transparent, and accessible to every traveler.

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